Privacy
Policy

Last updated: 5 March 2026

1. Who We Are

RKB Mechanical, Electrical & Renewables Group Ltd is a company registered in England and Wales. Our registered address is:

Email: info@rkbelectrical.com
Telephone: 01226 593315

We are the data controller for personal data collected through this website. We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Personal Data We Collect

We collect the following personal data when you submit an enquiry through our contact form:

• Full name
• Email address
• Subject of enquiry
• Message content

We do not collect any special category data (such as health information, racial or ethnic origin, or financial data) through this website.

3. How We Use Your Personal Data

We use the personal data you provide solely to:

• Respond to your enquiry or request for information
• Provide you with a quotation or proposal where requested
• Contact you in relation to a specific project or opportunity

We will not use your data for marketing purposes without your explicit consent. We will not sell, rent, or share your personal data with any third party for their own marketing purposes.

4. Legal Basis for Processing

We process your personal data on the following legal bases under UK GDPR:

• Legitimate interests — to respond to enquiries and communicate with prospective clients about our services (Article 6(1)(f))
• Consent — where you have provided explicit consent for a specific purpose (Article 6(1)(a))
• Contract — where processing is necessary for the performance of a contract or steps taken prior to entering a contract (Article 6(1)(b))

5. Cookies and Tracking

This website does not currently use any analytical, advertising, or third-party tracking cookies. We may use technically necessary cookies to ensure the website functions correctly. These do not collect personal data and do not require your consent.

If we introduce analytics or tracking technology in future, this policy will be updated and appropriate consent mechanisms will be put in place.

6. How Long We Keep Your Data

We retain enquiry data for a maximum of 24 months from the date of receipt. If an enquiry results in a contract or ongoing business relationship, we may retain relevant communications for up to 7 years in accordance with our contractual and legal obligations.

Once data is no longer required, it is securely deleted or anonymised.

7. Who We Share Your Data With

We do not sell or transfer your personal data to third parties for their own use. We may share data with trusted service providers who assist us in operating our business (for example, email hosting or CRM providers), only under strict data processing agreements that require them to keep your information secure and confidential.

We may also disclose your data where required to do so by law or regulatory authority.

8. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. These measures include secure email transmission and restricted access to personal data within our organisation.

9. Your Rights Under UK GDPR

You have the following rights in relation to your personal data:

• Right of access — to request a copy of the personal data we hold about you
• Right to rectification — to request correction of inaccurate or incomplete data
• Right to erasure — to request deletion of your data where there is no legitimate reason for us to continue processing it
• Right to restrict processing — to request that we limit how we use your data in certain circumstances
• Right to data portability — to receive your data in a structured, machine-readable format
• Right to object — to object to processing based on legitimate interests
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us at info@rkbelectrical.com. We will respond within one month of receiving your request.

10. Right to Complain

If you believe we have not handled your personal data in accordance with UK GDPR, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

• Website: ico.org.uk
• Helpline: 0303 123 1113

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

• Email: info@rkbelectrical.com
• Telephone: 01226 593315
• Post: RKB Mechanical, Electrical & Renewables Group Ltd, Courtyard 1, Unit 1, Wentworth Road, Mapplewell, Barnsley, S75 6DT